Social Enterprise Manager - Shanghai Young Bakers
French-Chinese NGO Shanghai Young Bakers is looking for a dynamic, internationally-minded Social Enterprise Manager to lead the strategic development of our social enterprise program and promote our commercial bakery activities.
The organisation – Shanghai Young Bakers (SYB)
Shanghai Young Bakers (SYB) is a charity program providing a fully-sponsored training in traditional French bakery and pastry to underprivileged Chinese youth aged 17 to 23, enabling them to find qualified jobs and lead independent lives after graduation.
Launched in February 2009, sponsored by several foundations and corporations, SYB’s one-year training combines intensive classes in both French and Chinese bakery, with practical internships at 4&5-star hotels. After completing the program, the 32 students can then obtain employment opportunities in bakeries or hotels in Shanghai and all across China.
In order to increase its financial stability, since end 2011 SYB operates a social enterprise program, that offers half-day bakery classes, bread & pastry catering, and technical consulting services to individuals and companies wishing to contribute to the success and sustainability of the program. Today, 20% of our charity program’s financial needs are covered by the profits made by the social enterprise activities. We hope to increase this part to 50% by 2017.
SYB is managed by a small and dynamic French-Chinese team, and operates under the governance of Chi Heng Foundation.
The Position – Social Enterprise Manager
The Social Enterprise Manager will be in charge of designing and implementing our social enterprise’s strategy together with the SYB team, and leading all commercial operations, by promoting our revenue-generating services and coordinating related requests, activities and deliverables.
Main responsibilities:
1. Promote and increase SYB’s commercial services
Review and plan SYB’s marketing strategy and objectives
Strengthen and develop range of SYB commercial offers. Currently, these include:
public bakery/pastry classes for individuals, families or children
social teambuilding bakery classes for company staff
customised bakery and pastry catering for private or corporate events
student bread baskets and cake boxes subscriptions
sale of student products at weekend farmers markets
technical consulting services (recipe development, F&B staff training)
Develop promotional material
Engage social media and networks
Lead targeted search for potential clients and sales outlets
2. Coordinate commercial activities
Act as the contact point for all commercial enquiries
Coordinate engagements with SYB bakery teachers
Organise resulting orders and activities, including public classes
Build and manage a commercial team made of volunteers, interns, SYB graduates
3. Monitor financial returns
Control sales, costs, profits
Implement staff incentive policy
Keep track and chase payments and receivables
Review monthly financial performance together with SYB management
Position requirements:
Good understanding of the social enterprise model; passion to bring sustainable commercial solutions to support a growing NGO
Native level in Chinese, fluent in English (especially oral English). Foreign candidates with limited Chinese skills may be considered on an exceptional basis if they are particularly experienced and motivated.
Knowing French will be a strong advantage. Candidates eager to learn or improve their French are warmly encouraged to apply.
Able to communicate and interact in a professional and pleasant manner, especially in a cross-cultural context
Creative and realistic approach to delivering solutions
Sensitive to market demands, attentive to trends in civic engagement and social responsibility
Experience in prioritising multiple tasks, organising activities, paying attention to detail
Comfortable working in a small, fast-paced and international environment
Enthusiasm for traditional Western bakery and pastry, and for French culture; familiarity with French-style breads and cakes
Enjoy teamwork as well as autonomy
Interest in developing hands-on experience in social entrepreneurship, as well as in strengthening skills in marketing, languages, MS Excel
Work conditions :
Work within a small, dynamic, French-Chinese team led by a French program director, in close partnership with committed bakery trainers (=SYB graduates who have trained in France), as well as with volunteers from different nationalities and backgrounds
Location:
Office work in city centre: Chi Heng Foundation Shanghai office (西康路长寿路)
Events/classes: SYB Baking Centre （普陀区绥德路）
Outside meetings & events around town to be expected
This assignment can be taken on either as an internship (6 months minimum), and/or can evolve as a full-time paid employment for successful candidates ready to commit for at least one year.
Transportation and phone reimbursement allowance (500RMB/month).
Bonuses will be granted based on candidate’s success in increasing the direct profits from the SYB commercial activities.
How to apply :
Please send your CV as well as a short, customised email explaining your current situation and your motivation and qualifications for this role to
[Vous devez être inscrit et connecté pour voir ce lien]. Applications will be reviewed on a rolling basis until the position is filled.
We will only consider applications with a cover email tailored to our organisation.
上海：海上青焙坊诚聘一位社会企业经理
中法合作的非营利组织“海上青焙坊”是一个由中国人与法国人共同运作的非营利组织。目前，我们正在寻求一位充满活力、具有开放性思维的市场专员，引导我们作为一个社会企业的战略化发展,同时推进烘焙商业活动.
关于我们——海上青焙坊（SYB）
作为一个公益项目，海上青焙坊致力于为来自困难家庭17－23岁的青少年无偿提供一年的免费法式烘焙技术训练，以使得他们可以在毕业后找到合适的就业机会并自力更生。
受到基金会以及企业的赞助，我们的公益项目始于2009年2月。在为期一年的培训课程中，中法烘焙课程紧密结合；同时，学生们将有机会在4至5星级酒店实习。在完成整个烘焙课程后，这32名学生能够获得在上海乃至中国其他城市中的面包房或是酒店中工作的机会。
自2011年末，为了稳定财务状况，海上青焙坊开始以社会企业的形式运作，向公众开设为期半天的烘焙课程，同时提供糕饼、面包等西点的外送服务，也为有益于帮助我们维持这一项目长期运营的公司及企业提供团建课程及技术指导。如今，社会企业的营利投入到我们的公益项目中，满足了约20%的经济需求。截至2017年，我们希望这个数字能够提升至50%。
海上青焙坊主要由一群充满活力的中法团队组成，并且在智行基金会的监管下运作。
职位描述 – 社会企业经理
社会企业经理 将协同我们的团队，共同制定并实施战略目标；同时通过促进我们的创收服务，协调各方需求、活动及可交付成果，领导社会企业的商业运作。
主要职责：
1. 促进且开拓海上青焙坊的服务领域
回顾并制定海上青焙坊的营销策略和目标
拓展海上青焙坊的商业领域。目前包括：
面向向个人，家庭及未成年人提供的烘焙课程
面向公司或企业员工集体的团建课程
为私人或公司提供定制西点服务
由学员新鲜烘焙的面包篮子及精细西点蓝
在每周末的集市上售卖由我们学员制作的烘焙产品
技术咨询服务 (新品研发， F&B 员工培训)
印制宣传材料
社交媒体网络运营
联络潜在客户群及销售地点
2. 协调商业活动
集中处理业务咨询
协调烘焙老师的周会
组织活动，处理订单，包括课程预订
建立并管理团队志愿者、实习生及海上青焙坊的毕业生
3. 监控财务状况
监督产品的销售、成品及利润
激励员工
追踪并确认收货及付款现状
与管理团队共同审核本月财务状况
职位要求
熟悉并了解社会企业的运营模式；乐于提供可持续的商业解决方案，愿意与机构共同成长
精通中文，拥有流利的英语（口语）能力。
对法国有所了解，欢迎有兴趣学习法语或是有意提高法语水平的
拥有良好的沟通和互动能力，尤其在跨文化环境下交流能力
能够提供富有新意但又不脱离实际的解决方案
敏锐的市场洞悉能力，积极的公民参与和社会责任意识
能够合理安排工作，组织各项活动，并且关注细节
能够适应紧凑的工作节奏以及国际化的工作环境
对于传统西点和法国文化感兴趣，熟悉法式蛋糕及西点
拥有团队合作意识，同时也能独立完成交付的工作
有意在社会企业积累实践经验，同时强化市场营销、语言以及MS Excel等各方面的技能
工作环境
在一名法籍项目经理的领导下，与一群富有活力的中/法籍同事以及来自世界各地的志愿者共同帮助学员接受烘焙训练
工作地点
市中心的办公地点: 智行基金会上海办公室 (西康路长寿路)
活动/公共课程：海上青焙坊烘焙中心 （普陀区绥德路）
其他位于市区的会议及活动
本职位接受 6个月以上的实习申请，或愿意持续工作一年以上的全职员工
交通及通讯补贴 (500元/月).
基于在职者在商业活动中的表现，可酌情给予奖励
如何申请
请将您的简历发送到hr@shanghaiyoungbakers.com，同时在邮件中简短的介绍您目前的现状，加入我们的初衷，以及相关资质。我们会定期查看申请邮件，直至招聘到合适的人选。
我们仅考虑切合机构需求的职位申请。
